Poly Blackwire 5220 USB-C Headset review premium sound, comfort, and noise-canceling performance

  • The soft, leatherette ear cushions provide incredible comfort, even during extended use.
  • Noise-canceling technology ensures crisp and clear audio, cutting out distractions effectively.
  • The foldable design makes it highly portable and easy to store in the included carrying case.
  • Intuitive inline controls simplify managing calls, volume, and muting without hassle.
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Description

Comfort and Design for Long Workdays

The Poly Blackwire 5220 Stereo USB-C Headset is clearly built with comfort in mind, and it shows the moment you put it on. The ultra-soft leatherette ear cushions, paired with memory foam, feel like clouds on my ears. I’ve used plenty of headsets that start to pinch or feel heavy after a few hours, but this one’s lightweight cushioned metal headband is genuinely a game-changer. Adjusting it to my head size was straightforward, thanks to the customizable fit. Plus, the on-ear design doesn’t just deliver comfort—it also enhances passive noise cancelation, which helps me focus better during calls or when immersed in music.

What I really appreciated was its foldable design. Whenever I needed to switch locations—whether heading to a meeting room or just moving from my desk—it folded up quickly and fit snugly into the protective carrying case. That kind of portability is something you don’t realize you need until you have it. It’s not flashy or over-the-top, but it’s practical, which is exactly what I want in a work headset.

Outstanding Audio Quality

Audio quality is where this headset truly shines. The premium PC wideband audio, combined with Digital Signal Processing (DSP), provides crystal-clear sound. I tested it during multiple Zoom calls and even when listening to music, and the dynamic EQ effortlessly adjusted between voice calls and multimedia playback. It’s like the headset knows what you’re doing and optimizes the experience for you.

The noise-canceling microphone deserves a special shoutout. My team noticed a dramatic reduction in background noise during our calls—a huge plus since my workspace isn’t always the quietest. This feature kept my voice clear and natural, even with some chatter nearby. Honestly, if you’re someone who works in a noisy environment, this feature alone might make the headset worth considering.

Ease of Connectivity

Connectivity options on this headset are incredibly versatile. The USB-C cord comes with a tethered USB-A adapter, making it compatible with various devices, including laptops, Chromebooks, and even tablets. I also tested the 3.5mm plug on my phone, and it worked flawlessly. Having this many options eliminates the hassle of switching between different headsets for different devices, which, let’s be honest, can get pretty annoying. This versatility makes it perfect for both office work and personal use.

Simple Call Management

The inline controls on the headset are intuitive and easy to use. The buttons for call answer/end, volume adjustment, and mute are conveniently placed, and the indicator lights are subtle but effective. I didn’t have to fumble around to figure out what I was doing, which is a relief during fast-paced calls. The mute button even has a light to let you know when it’s activated—a feature I didn’t think I’d appreciate as much as I do. It’s these small but thoughtful details that elevate the user experience.

Key Benefits

  • Exceptional comfort with leatherette ear cushions and memory foam for long-term use.
  • Premium audio quality with noise-canceling microphone and DSP for clear communication.
  • Versatile connectivity options, including USB-C, USB-A, and 3.5mm plug.
  • Foldable design for portability and easy storage in the included carrying case.
  • Intuitive inline controls with helpful indicator lights for seamless call management.

Areas for Improvement

While the headset performs exceptionally well in most areas, there are a few shortcomings worth mentioning:

  • The on-ear design might not suit everyone, as some users prefer over-ear headsets for better noise isolation.
  • The wired connectivity could be a limitation for those who prefer wireless freedom.
  • No dedicated app or software to customize settings, which would’ve been a nice touch for personalizing the experience.

Competing Products

In the world of computer headsets, the Blackwire 5220 faces stiff competition. Models like the Jabra Evolve 40 and Logitech H390 often come up as alternatives. The Jabra, for instance, features similar noise-canceling capabilities and comfort but leans towards a higher price range. Logitech’s H390, on the other hand, is more budget-friendly but lacks the premium feel and versatility of the 5220.

Where the Poly Blackwire 5220 stands out is in its connectivity options and dynamic EQ, which adapt seamlessly between calls and media playback. Jabra’s headset may have slightly better noise isolation due to its over-ear design, but it doesn’t offer the same level of portability or compactness. If portability and a balance of features are what you’re after, the 5220 is a strong contender.

Value for Money

When it comes to bang for the buck, this headset delivers. It’s not just about the features—it’s about how effectively those features work together. From the noise-canceling microphone to the comfortable ear cushions, everything feels thoughtfully designed to enhance the user experience. Compared to other headsets in its range, it offers a balanced mix of performance and practicality. While it may not be the cheapest option out there, its durability and versatility make it a worthwhile investment for anyone who spends significant time on calls or working remotely.

Additional information

Noise Control

Active Noise Cancellation

Frequency Response

20000 Hz

Sensitivity

118 dB

Headphones Jack

3.5 mm Jack

Model Name

Blackwire 5200

Connectivity Technology

Wired

Wireless Communication Technology

Information Not Available

Included Components

User Manual, Blackwire 5220 Stereo USB-C Headset + 3.5mm Plug + USB-C/A Adapter (Bulk), Warranty Card, USB Type-C® to USB Type-A Adapter, Protective Case

Age Range Description

Information Not Available

Material

Faux Leather

Specific Uses For Product

Communication

Charging Time

12 Hours

Compatible Devices

laptops, phones, tablets

Control Type

Voice Control

Cable Feature

Retractable

Item Weight

5.8 ounces

Water Resistance Level

Water Resistant

Frequency Range

20 Hz – 20,000 Hz

Unit Count

1.0 Count

Style

On-ear

Control Method

Remote

Number of Items

1

Controller Type

Volume, Call/Answer/End, Mute

Battery Life

12 Hours

Audio Driver Type

Dynamic Driver

Carrying Case Material

Nylon or similar fabric

Carrying Case Color

Black

Earpiece Shape

On-ear

Is Autographed

No

Number of Power Levels

3

Number of USB 2 Ports

4

UPC

197498433103

Manufacturer

HP Inc.

Product Dimensions

7.87 x 6.3 x 1.57 inches

Item model number

5220

Batteries

1 AAAA batteries required.

Is Discontinued By Manufacturer

No

Language

Italian

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